Mark Kirkpatrick
Personal opinions
/ random access memories.
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Public service transformation - A Channels Strategy
July 10, 2022
Strengthening government's crisis response capabilities.
July 15, 2021
Innovation and impact - transforming New Zealand's public sector
January 5, 2020
Our approach in improving digital service design in government
July 15, 2019
Navigating complexity - a user-centric approach to digital services
June 20, 2019
‘Ok government' - optimising for the voice-assisted service journey
September 2, 2018
A Pattern Library proof of concept for New Zealand government
July 10, 2018
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